Frequently Asked Question’s
DO YOU DELIVER?
Please check in store if delivery service is available in your area.
DO YOU CATER FOR BIG EVENTS?
Again answer is BIG YES. We cater for any small or big event; we have variety of products available for all events. We cater corporate events, weddings, birthday parties, christening etc
DO YOU MAKE EGGLESS CAKES?
All our cakes are eggless. You can be carefree while ordering your cake. Furthermore, we ensure all our equipment is cleaned to cater all allergies.
CAN I BUY A CAKE WITHOUT PLACING ORDER IN ADVANCE?
We always have freshly baked cakes available at all times, it is always best to call store for further details. If you are looking for customised cake you have to give us as much notice as possible.
HOW CAN I PLACE MY ORDER?
You can browse various cakes on our website and select correct size as per your needs with the help of our size calculator. Once you have selected your cake you can email us using our website and one of our experienced team member will contact you as per your convenient time or you can call our store to place your order.
HOW LONG DOES IT TAKE FOR A CAKE TO BE DONE?
This completely depends on the type of cake you have picked. If you have an urgent requirement it is advised to call the store. We try our best to keep all our customers happy.
CAN I HAVE A CUSTOM DESIGNED CAKE?
It is a BIG YES. If you have any character, favourite sports club or a specific event, we can create any design as per your requirements. Our Bakers are more than happy to discuss any design. Why not speak to one of our bakers in-store to discuss your event / idea in detail?
HOW DO I SELECT THE CAKE SIZE?
We have a cake guide on our website that suggests as to how many cake monsters you can feed. If you are unsure please call our store or alternatively email using our website contact form.
WHAT IS YOUR PAYMENT POLICY?
We take 50% non-refundable deposit on all orders. Remainder is due on the, or day before the agreed completion date. Your order is not confirmed until we have received 50% of non-refundable deposit.
I HAVE NUT ALLERGY, HOW DO I FIND OUT THE INGREDIENTS?
If you have special dietary requirements or allergies, we always advise you to speak to one of our team members. We are sure to cater to any needs, where possible.
WHAT OTHER OPTIONS DO I HAVE APART FROM CAKES?
We have wide variety of products in-store, we bake fresh cup cakes, small cakes and other customised cakes for all events.